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Joyce Lim, a tenant at the Ice Condos in downtown Toronto, observed in late May how strangely clean and quiet the lobby of her building had become.
At first, she thought it was due to both enhanced cleaning protocols related to COVID-19 and people not leaving their units unless absolutely necessary, but then it occurred to her that the lack of activity in the narrow lobby was because the random visitors hanging out with suitcases had disappeared.
“Almost every day there would be people just waiting, with bags and suitcases, for someone to quietly enter the building and slip them keys to Airbnb units they were renting for a few days,” Lim said. “It definitely felt like a hotel. That did not really bother me, but now I just feel good because it’s much cleaner and quieter.”
Ice Condos, twin high-rises that are a prominent Toronto landmark, is one of the three most popular sites for Airbnb Inc. bookings, according to data gathered by Fairbnb, a non-profit coalition of labour organizers, tenants, tourism groups and homeowners advocating for fairer home-sharing policies.