Tim Hortons to open drive-throughs in every major city and town in Britain, creating 2,000 jobs

The pandemic had caused a spike in demand for drive-through service

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Canadian coffee and doughnut chain Tim Hortons is planning a big UK expansion, creating about 2,000 jobs. It will open drive-through outlets in every major city and town over the next two years, starting with Milton Keynes.

Tim Hortons first launched in the UK in 2017 with a branch in Glasgow, followed by Belfast, Manchester and the Midlands. It now has 23 sites including seven drive-throughs.

Kevin Hydes, chief commercial officer of Tim Hortons UK and Ireland, said: “Despite challenging times for the sector, our drive-through and flagship locations have delivered exceptional performance and our model is proving to be well attuned to the evolving needs of customers at this time.”

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The pandemic had caused a spike in demand for drive-through service. “We feel this is a real opportunity for us,” he added.

Tim Hortons said it was looking for sites suitable for drive-throughs.

Limited edition celebrity meals from the likes of rapper Travis Scott helped McDonald’s return to growth in the US, the fast food chain said.

Drive-through and delivery also helped its sales rise 4.6 per cent in the third quarter.

However, global like-for-like sales were down 2.2 per cent, with declines in the UK, France, Spain, Germany, Latin America and China. Australia and Japan – where the virus has been more under control – remained in the black.

The burger chain has invested heavily in digital service such as in-store touchscreens that have benefited it since the start of the pandemic.

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